Privacy policy

Welcome to maison-eon.com.

ÉON places great importance on the protection of your personal data and the respect of your privacy.

The purpose of this Privacy Policy is to inform you, in a clear and transparent manner, about how your personal data is collected, used, and protected when you browse the ÉON website, place an order, or communicate with us.

DATA CONTROLLER

The data controller responsible for the processing of personal data is:

ÉON
137 Rue de Triviers
73190 Challes-les-Eaux
France
contact@maison-eon.com

PERSONAL DATA COLLECTED

As part of the use of the website and the services offered, we may collect the following data:

  • Identity and contact details (first name, last name, postal address, email address, phone number)

  • Order and payment information

  • Information related to your customer account

  • Browsing data (IP address, browser type, cookies)

Banking details are never stored by ÉON and are processed exclusively by our secure payment providers.

PURPOSE OF DATA PROCESSING

Your personal data is collected and used solely for the following purposes:

  • Processing and fulfillment of orders

  • Management of payments, deliveries, returns and refunds

  • Customer relationship management

  • Compliance with our legal and accounting obligations

  • Sending marketing communications, where you have given your consent

HOSTING AND SERVICE PROVIDER

The website maison-eon.com is hosted and operated through the Shopify platform, which acts as a data processor within the meaning of the General Data Protection Regulation (GDPR).

Certain data may be processed or stored outside the European Union by Shopify or its service providers, in accordance with the safeguards provided by applicable regulations (including the European Commission’s Standard Contractual Clauses).

DATA RETENTION

Personal data is retained only for the period necessary to fulfill the purposes for which it was collected and in accordance with applicable legal obligations.

YOUR RIGHTS

In accordance with applicable regulations, you have the following rights:

  • Right of access to your personal data

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to object

  • Right to data portability

You may exercise these rights at any time by contacting us at: contact@maison-eon.com

COOKIES

The website uses cookies necessary for its proper functioning as well as, where applicable, audience measurement or marketing cookies. You can manage your cookie preferences through your browser settings or via the cookie management tool available on the website.

SECURITY

We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal data.

CHANGES TO THIS POLICY

This Privacy Policy may be updated at any time to reflect legal, regulatory, or technical developments. The version in force is the one published on the website.